Privacy policy

Last updated: March 28, 2026

The Friendsgiving Shop operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). The Friendsgiving Shop is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.


1. Personal Information We Collect

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. We collect information directly from you, from third-party marketplaces (such as Amazon), and automatically through your interaction with our site.

  • Contact Information: Name, email address, phone number, and shipping/billing addresses.

  • Financial & Order History: Payment card details, transaction history, and details of products purchased.

  • Subscription Information: Frequency of orders, renewal dates, and status of recurring billing for our subscription services.

  • Recipient Information: For digital services (like eCard Widget), we collect the name and email address of individuals to whom you send digital cards.

  • Device Information: Through Shopify, we automatically collect info about your device, IP address, and how you interact with our site via cookies.


2. Mobile Messaging Privacy

We value your privacy regarding our SMS/MMS marketing program.

  • Mobile Data Privacy: We will not share, rent, or sell your mobile phone number or any mobile opt-in data with third parties or affiliates for their own marketing purposes.

  • Purpose: Mobile information is used strictly to send you the automated marketing and transactional messages (such as "Daily Spark" content or shipping updates) you have consented to receive.

  • Service Providers: We use Klaviyo to manage our SMS marketing. Your mobile data is shared with Klaviyo strictly to facilitate these communications on our behalf.


3. How We Disclose Personal Information

To provide a seamless shopping experience, we disclose your personal information to trusted third-party service providers:

  • Shopify: Our primary e-commerce platform.

  • Printful: To fulfill and ship custom-printed products. We share your name, shipping address, and order details to complete your purchase.

  • Klaviyo: To manage email and SMS marketing. We share contact info and purchase history to send relevant updates.

  • eCard Widget: To facilitate digital card delivery; we share the sender and recipient information you provide.

  • Payment & Subscription Tools: To securely handle credit card data and manage recurring billing.

  • Shipping Carriers: To provide address and contact details to USPS, UPS, or FedEx for delivery.

  • Third-Party Channels: Data is synced with Amazon Seller Central for fulfillment. Information is also shared with TikTok Shop to fulfill orders placed on that platform (governed by TikTok’s Privacy Policy).


4. California Privacy Rights (CCPA/CalOPPA)

As a California-based business, we respect your rights regarding your personal data:

  • Access: You may request a copy of the personal information we hold about you.

  • Deletion: You may request that we delete your personal information, subject to certain legal exceptions (such as tax records or active shipment data).

  • Opt-Out: You may opt out of marketing emails or texts at any time using the "Unsubscribe" or "STOP" links provided in our communications.


5. Security and Retention

Please be aware that no security measures are perfect. We retain your personal information only as long as necessary to maintain your account, provide Services (including active subscriptions), comply with legal obligations (such as tax laws), and resolve disputes.


6. Contact

Should you have any questions about our privacy practices or this Privacy Policy, please contact us at:

The Friendsgiving Shop P.O. Box 824, Los Angeles, CA, 90078, US

Email: support@friendsgivingshop.com